Terms of Use

Last Updated: October 8, 2026

Welcome to The SIU Academy LLC (“The SIU Academy,” “we,” “us,” or “our”).

These Terms of Use govern your access to and use of The SIU Academy's website, online courses, educational materials, digital products, mobile application, and related services (collectively, the “Services”).

By accessing or using our Services, creating an account, or purchasing a course, you agree to these Terms of Use and our Privacy Policy.

If you do not agree to these terms, please do not use our Services.

1. Overview

The SIU Academy provides professional education and training focused on insurance investigations, Special Investigation Units (SIU), fraud detection, surveillance, investigative techniques, and related subjects.

Our courses and educational materials are intended for informational, professional development, and training purposes.

We reserve the right to modify, update, or discontinue any part of our Services, subject to applicable law and our obligations to existing customers.

2. Eligibility and Account Registration

To access certain courses and features, you may be required to create an account.

You agree to:

• Provide accurate and current registration information.

• Maintain the confidentiality of your login credentials.

• Accept responsibility for activity occurring under your account.

• Notify us promptly of suspected unauthorized account access.

• Use the Services only for lawful purposes.

You may not impersonate another individual or create accounts using false or misleading information.

Our Services are intended for adults and professionals. Users must be at least 18 years old or have appropriate authorization where permitted by applicable law.

3. Course Enrollment and Access

Purchasing or enrolling in a course grants you a limited, personal, nonexclusive, nontransferable license to access the applicable educational content under the terms of your enrollment.

Course access periods, if applicable, will be described at the time of purchase or enrollment.

Unless expressly authorized by The SIU Academy, you may not share, transfer, sell, or distribute your course access to another person.

We may update course materials to maintain accuracy, relevance, and educational quality.

4. Intellectual Property

All course content, videos, presentations, scripts, graphics, quizzes, training materials, logos, branding, and other materials provided through The SIU Academy are owned by The SIU Academy LLC or its respective licensors unless otherwise indicated.

These materials are protected by applicable intellectual property laws.

Without prior written permission, you may not:

• Copy, reproduce, or redistribute course materials.

• Record, download, or distribute videos except where expressly permitted.

• Resell or commercially exploit educational content.

• Share copyrighted materials with unauthorized individuals.

• Remove copyright notices or proprietary markings.

• Represent our materials as your own work.

Authorized downloads are for permitted personal educational use only.

5. Educational Disclaimer

The SIU Academy provides educational information and professional training.

Our courses do not constitute legal advice, regulatory advice, or a guarantee of investigative outcomes.

Investigative practices, insurance regulations, privacy laws, surveillance requirements, and professional licensing rules may vary by jurisdiction.

Students and professionals are responsible for ensuring that their activities comply with applicable laws, regulations, employer policies, and professional standards.

Completion of a course or receipt of a certificate does not guarantee employment, professional licensing, certification by an independent regulatory body, or any particular professional outcome.

6. Course Pricing and Purchases

Course prices and available payment options are displayed at the time of purchase.

Prices may vary by course, promotion, geographic location, or purchasing platform.

We reserve the right to change prices for future purchases without retroactively changing completed transactions.

You agree to provide accurate billing information and authorize applicable charges when making a purchase.

7. Payments and Third-Party Platforms

Payments may be processed through Thinkific, authorized third-party payment processors, Apple App Store, or Google Play.

Purchases made through third-party platforms may be subject to additional terms, billing requirements, and payment processing policies established by those platforms.

The SIU Academy is not responsible for interruptions or errors originating solely from independent payment processing services, except as required by applicable law.

8. Refund Policy

Because our courses and digital educational materials may become accessible immediately after purchase, purchases are generally considered final and nonrefundable unless otherwise expressly stated at the time of purchase or required by applicable law.

Purchases made through the Apple App Store or Google Play may be subject to the applicable marketplace's refund procedures and policies.

Nothing in this section limits any nonwaivable consumer rights provided by law.

For questions regarding a purchase, contact [email protected].

9. Acceptable Use

You agree not to use our Services for unlawful, fraudulent, abusive, or unauthorized purposes.

Prohibited activities include:

• Attempting to access another user's account without authorization.

• Sharing or distributing paid course content without permission.

• Circumventing access restrictions or security controls.

• Uploading malicious software or interfering with platform operations.

• Using educational content to facilitate unlawful investigations, harassment, discrimination, or violations of privacy rights.

• Misrepresenting course completion, credentials, or professional qualifications.

• Engaging in activities that infringe the intellectual property rights of others.

We may restrict or suspend access when reasonably necessary to address violations of these Terms, subject to applicable law.

10. Student Conduct

Students are expected to engage professionally and respectfully when using our Services.

Harassment, threats, discriminatory conduct, impersonation, or misuse of interactive learning features may result in account restrictions or termination.

We reserve the right to review and address conduct that interferes with the safety, integrity, or operation of our learning environment.

11. Certificates and Course Completion

Certain courses may offer certificates of completion or other educational acknowledgments.

Certificates confirm completion of applicable course requirements as determined by The SIU Academy.

Unless expressly stated otherwise, certificates issued by The SIU Academy do not represent government licensing, professional accreditation, or certification by an independent regulatory authority.

Students are responsible for accurately representing their educational achievements.

12. Mobile Application

The SIU Academy may provide access to courses and related services through a branded mobile application.

Mobile application availability and functionality may vary depending on device compatibility, operating system, internet connectivity, and platform requirements.

Use of the application may also be subject to applicable Apple App Store or Google Play terms.

We may release updates to maintain security, compatibility, and functionality.

13. Third-Party Links and Services

Our Services may contain links to third-party websites, resources, applications, or services.

We do not control and are not responsible for the content, accuracy, availability, or practices of independent third-party websites.

Accessing third-party services is subject to their respective terms and policies.

14. User Submissions and Feedback

If you submit comments, feedback, suggestions, or other materials to The SIU Academy, you represent that you have the right to provide such information.

You grant us a nonexclusive, worldwide, royalty-free license to use feedback and suggestions for improving our Services, provided that we do not publicly disclose your personal information in violation of our Privacy Policy.

You must not submit confidential investigative records, protected personal information, or proprietary third-party materials unless you have appropriate authorization.

15. Privacy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect personal information.

Privacy Policy: https://courses.thesiuacademy.com/pages/privacy

16. Service Availability

We strive to maintain reliable access to our website, courses, and mobile application.

However, uninterrupted or error-free access cannot be guaranteed.

Services may occasionally be unavailable because of maintenance, technical difficulties, third-party outages, security concerns, or circumstances beyond our reasonable control.

17. Disclaimer of Warranties

To the extent permitted by applicable law, our Services and educational materials are provided on an “as is” and “as available” basis.

We make no guarantee that our educational content will satisfy every user's professional needs, produce specific investigative results, or remain free from all errors.

Nothing in these Terms excludes warranties or protections that cannot lawfully be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, The SIU Academy LLC and its officers, employees, representatives, and service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless The SIU Academy LLC and its officers, employees, and representatives against third-party claims, damages, and reasonable expenses arising from your unlawful use of our Services or material violation of these Terms.

20. Termination

We may suspend or terminate access to our Services if a user materially violates these Terms, engages in unlawful activity, or compromises platform security.

Where appropriate, we may provide notice and an opportunity to resolve the issue.

Termination does not eliminate payment obligations already incurred or rights and obligations that reasonably survive termination.

21. Governing Law

These Terms of Use are governed by the laws of the State of California, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

22. Changes to These Terms

We may update these Terms of Use to reflect changes in our Services, business operations, or applicable legal requirements.

Revised Terms will be posted with an updated effective date.

Where required by applicable law, we will provide notice of material changes and obtain any necessary consent.

23. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

24. Entire Agreement

These Terms of Use, together with our Privacy Policy and any additional terms expressly applicable to a particular purchase or service, constitute the agreement between you and The SIU Academy regarding your use of the Services.

25. Contact Information

For questions regarding these Terms of Use, course access, purchases, or account assistance, please contact:

The SIU Academy LLC

633 W 5th Street, Suite 2820

Los Angeles, CA 90071

United States

Email: [email protected]

Website: https://courses.thesiuacademy.com