Privacy Policy
Last Updated: October 8, 2026
The SIU Academy LLC (“The SIU Academy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, online courses, educational services, and mobile application.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information.
1. Information We Collect
When you visit our website, register for an account, purchase a course, or use our mobile application, we may collect the following information:
Personal Information: Your name, email address, contact information, and account details.
Account Information: Login credentials, enrollment history, course progress, quiz results, and certificates.
Payment Information: Purchase and transaction details. Payments may be processed through secure third-party payment providers or mobile app marketplaces.
Technical Information: IP address, browser type, device information, operating system, cookies, and website usage data.
Communications: Information you provide when contacting our support team or communicating with us.
We collect information that you voluntarily provide and information automatically collected through your use of our services.
2. How We Use Your Information
We may use the information collected to:
Create and manage student accounts.
Provide access to purchased courses and educational materials.
Track learning progress and issue certificates.
Process purchases and maintain transaction records.
Provide customer support and respond to inquiries.
Improve our website, courses, and mobile application.
Send important account, enrollment, and service notifications.
Send promotional communications when permitted by applicable law and your communication preferences.
Maintain platform security and prevent unauthorized activity.
Comply with applicable legal obligations.
We do not sell your personal information for money.
3. Consent and Your Choices
By providing personal information and using our services, you acknowledge the collection and use of your information as described in this Privacy Policy.
Where consent is required, we will request it appropriately.
You may unsubscribe from promotional emails using the unsubscribe link provided in those communications.
You may also contact us at [email protected] to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and legitimate recordkeeping obligations.
4. Payment Processing
The SIU Academy offers educational courses and digital products that may require payment.
Payments may be processed through Thinkific, third-party payment processors, the Apple App Store, or Google Play.
Payment processors and mobile marketplaces may collect and process payment information according to their own privacy policies and security practices.
The SIU Academy does not directly store complete credit card information submitted through these payment services.
5. Third-Party Services
Our website and mobile application may use third-party services to support course delivery, payment processing, analytics, communications, and other essential functions.
These services may include:
Thinkific for online course hosting and student account management.
Apple and Google for mobile application distribution and applicable in-app purchases.
Payment processing providers.
Email communication and customer support services.
Website analytics and performance monitoring tools.
These providers may process information as necessary to perform services on our behalf or under their own applicable policies.
We encourage users to review the privacy policies of third-party platforms they interact with.
6. Cookies and Similar Technologies
Our website and related services may use cookies and similar technologies to improve functionality, remember user preferences, support account sessions, and analyze website performance.
You may be able to manage or disable certain cookies through your browser settings. However, disabling essential cookies may affect website functionality.
7. Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet-based service or electronic storage system can guarantee complete security.
Users are responsible for maintaining the confidentiality of their account credentials and notifying us of suspected unauthorized account activity.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain student records, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and applicable requirements.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request:
Access to personal information we maintain about you.
Correction of inaccurate personal information.
Deletion of certain personal information.
Information about how your personal information is collected, used, and disclosed.
Withdrawal of consent where processing is based on consent.
We will review and respond to verified privacy requests as required by applicable law.
To submit a request, contact [email protected].
10. Children's Privacy
The SIU Academy's educational services are intended for adults and professionals.
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
11. External Links
Our website, courses, and mobile application may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.
Updates will be posted on this page with a revised “Last Updated” date.
Where required by law, we will provide additional notice of material changes.
13. Contact Information
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact:
The SIU Academy LLC
633 W 5th Street, Suite 2820
Los Angeles, CA 90071
United States
Email: [email protected]
Website: https://courses.thesiuacademy.com